Designation: Junior Sales Engineer

Job Description:

This is a high-energy, on-the-road role. You will visit customer sites across Mumbai, conduct live product demos, assess network readiness, and work alongside our presales team to accelerate deal closures. This role is perfect for a fresher who wants to learn, earn, and grow fast in the IT/telecom industry.

Responsibilities:

• Conduct on-site visits to 3–5 customer locations daily across Mumbai
• Carry and demonstrate the Demo Kit (IP phones, gateway, 4G router) at customer sites
• Perform live demos of SIP calling, soft clients, and IP phone setups
• Conduct basic network readiness checks (IP config, LAN, internet quality)
• Gather technical and commercial requirements from the customer
• Coordinate with inside sales and presales team for same-day proposals
• Assist in order closure by addressing on-site objections
• Provide post-sale installation support for smaller deployments
• Share daily visit reports and update CRM after every visit

What you will be selling:

• SIP Trunking & Cloud Telephony solutions (TATA Tele Products)
• IP Phones and Communication Hardware (Grandstream, Dinstar)
• Microsoft 365 & Teams licenses
• Bundled communication packages (Starter / Growth / Scale SKUs)
• Tata Tele Business Services (TTBS) connectivity solutions

Required Skills:

• Basic networking knowledge — understanding of IP addressing, LAN, routers, switches
• Comfortable with physical product setup and troubleshooting
• Strong communication skills — ability to explain technical concepts simply
• Willingness to travel extensively across Mumbai daily
• High energy, positive attitude, and a desire to learn quickly
• Two-wheeler / valid driving license preferred

Experience: Fresher – 1 Year (Basic networking knowledge preferred)

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Please send updated profile to:hr@jampottech.com

More Information:http://jampottech.com/ | LinkedIn Page

Designation: In-house Sales / Lead Generation Executive

Job Description:

You will be the engine of our sales pipeline — identifying, contacting, and qualifying decision-makers across Tier-2 businesses in Mumbai, Navi Mumbai, Thane, and Pune.

Responsibilities:

• Make 80–100 outbound calls per day to target businesses
• Generate and qualify leads using IndiaMART, JustDial, LinkedIn, TradeIndia, and referrals
• Pitch our 30-second hook and schedule product demo meetings for the field team
• Send product brochures, demo videos, and catalogs via WhatsApp and email
• Maintain accurate lead data and follow-up logs in CRM
• Coordinate with the field team to ensure smooth handoff of qualified leads
• Follow up on proposals sent and support the closure pipeline
• Meet weekly meeting-booking targets consistently

What you will be selling:

• SIP Trunking & Cloud Telephony solutions (TATA Tele Products)
• IP Phones and Communication Hardware (Grandstream, Dinstar)
• Microsoft 365 & Teams licenses
• Bundled communication packages (Starter / Growth / Scale SKUs)
• Tata Tele Business Services (TTBS) connectivity solutions

Target Industries:

• NBFCs & Microfinance companies
• Logistics & Transport companies
• Healthcare, Pharma distributors, Education institutes

Desired Skills:

• Excellent verbal communication in Hindi and English — confident and energetic on calls
• Ability to handle rejections and stay motivated on high-volume calling days
• Basic understanding of IT/telecom solutions (training will be provided)
• Familiarity with CRM tools, Excel, WhatsApp Business
• Self-starter mindset — this is a target-driven, performance-first role

Experience: 1 – 3 Year Remote/Mumbai

📄 Download Job Description (PDF)

Please send updated profile to:hr@jampottech.com

More Information:http://jampottech.com/ | LinkedIn Page

Industry: IT Support
Date of posting: 20/09/2021
Vacancy: Multiple
Experience: 0-1 Years’ relevant experience
Work Location: Mumbai/Pune
Salary: As per the Industry standards

Education Qualification:

• B.SC/Diploma/BE in IT/Telecommunication/Computer Science
• Certifications in Radio, Voice, Data & Networking

Responsibilities:

• Plan and deploy upgrades to fulfil compliance, security or capacity requirements
• Design, test and implement new solutions for product under its direct responsibility
• Work in close relationship with other IT teams to ensure client requirement and expectation are mutually agreed
• Deliver continuous improvement of the products under its direct responsibility (efficiency, new features, self-service, …)
• Support production platforms across all products under the department’s responsibility (include Support, Weekend operation)

Desired skills:

• Cisco Certified Network Associate Certification
• Cisco Certified Network Professional or Voice Collaboration Certification
• Global orientation and Process oriented
• Ability to stay focused and Open to work in 24X7 shifts if required
• Intermediate level experience in handling Cisco IP telephony Network Infrastructure
• Basic Understanding of concepts: OSI and TCP/IP Model, VTP, STP, Ether channel, HSRP, Routing Protocols, etc.
• Intermediate understanding of switching – VLAN, Voice VLAN, Inter Vlan routing, PoE etc.

Soft skills:

• Ability to think analytically while working in a high-volume work environment
• Able to easily communicate complex concepts and instructions to non-technical end-users
• Knowledge and understanding of network designs and concepts
• Ability to apply technical knowledge to troubleshoot
• Documentation & Presentation Skills with excellent Communication skills

Please send updated profile to: hr@jampottech.com

Industry: IT Support
Date of posting: 20/09/2021
Vacancy: Multiple
Experience: 1 to 5 Years’ experience

Experience on the below technologies:

• CISCO CUCM
• CISCO UCCX
• CISCO IP Telephony
• CISCO Gateways
• CISCO UCS
• Good Communication skills to discuss and understand issues, requirements with customers with direct one on one communication or over phone/mails.

Work Location: Mumbai (Either Mumbai office or the Client site depending on the company requirement)
Salary: As per the Industry standards

Education Qualification:

• B.SC/Diploma/BE in IT/Telecommunication/Computer Science
• Certifications in Radio, Voice, Data & Networking

Responsibilities:

• Should have experience in Cisco Voice Support. Should have experience as Technical lead providing solutions/escalation handling etc.
• Good understanding of L2/L3 switched campus environments
• An end-to-end QoS configuration/troubleshooting Cisco Call Manager, Unity 7.x 9.x, UCCX 7.x 9.X, SRST, Call Manager Express 8.x, Gateways, conferencing/transcoding and LDAP directory integration Voice trunking/signaling
• Should have experience in deploying new Virtual machines
• Strong hands-on experience with VoIP and/or Unified Communications technologies
• Experience in Cisco Emergency Responder, Cisco SME and Unified Attendant Console Experience in Skype is plus
• Job would require configuration, troubleshooting, training and support to be conducted at the Customer premise
• Good spoken Communication and the ability to understand customer requirements, document them and communicate back to top authorities is required
• Members have to work in rotating shifts

Please send updated profile to: hr@jampottech.com
More Information: http://jampottech.com/ OR LinkedIn

Industry: IT Support
Date of posting: 20/09/2021
Vacancy: Multiple
Experience: 1-3 Years’ relevant experience on NICE
Work Location: No C2 807 & 808, Skyline Wealth space, Premier Road, Vidyavihar (West) Mumbai 400086
Salary: As per the Industry standards

Education Qualification:

• BE/BSc/Diploma in IT, Electronics/Telecommunications, Computer Science

Need hands on experience/knowledge on the following areas:

• Knowledge Deployment & Troubleshooting experience on NICE applications like NIM, NRX, NTR, NTRX & Engage
• Knowledge of Virtual Machines (VMWare)
• Knowledge of Windows server OS (2008 and above), SQL Database and Web application
• Knowledge & understanding of various troubleshooting tools like Wireshark, Network monitoring, etc
• Good experience on Ticketing tools like Jira, Zendesk, Mantis, etc
• NICE Certification is a plus

Must have:

• Hands on experience on NICE applications
• Excellent Communication skills (written & verbal)
• Good Documentation / Presentation Skills
• Build & maintain relationships with employees, stakeholders, customer & clients (international)

Responsibilities:

• Working in 9 hour rotational shifts covering 24*7 support desk
• Customer satisfaction is of utmost importance by owning and performing end-state resolution and following the protocol of timely updates
• Utilize the job ticket system to log all requests and activities including documentation of special requests and solutions to problems for future use by other Techs, Engineers or Analysts
• Verifying information according to companies’ database, checking eligibility and level of support according to contract
• Gathering information regarding the technical problem that occurred in order to diagnose the problem in the system
• Connecting remotely to the customer’s system to try to resolve or diagnose the problem
• Understanding the root cause of the problem and trying to define a long-term solution
• Managing requests in the CRM/Ticketing system
• Escalating cases to higher tiers according to the defined protocols or by taking the required decision on a situation basis
• Gather deep-dive knowledge of our products which will play a key role in the success of servicing our customer

Please send updated profile to: hr@jampottech.com
More Information: http://jampottech.com/ OR LinkedIn

Industry: Telecom/IT Support
Date of posting: 20/09/2021
Vacancy: Multiple
Experience: 1-3 Years’ relevant experience in QA, system validation
Work Location: No C2 807 & 808, Skyline Wealth space, Premier Road, Vidyavihar (West) Mumbai 400086
Salary: As per Industry standard

Education Qualification:

• BE in IT, Electronics/Telecommunications, Computer Science

Required Experience:

• Experience with CentOS/Red Hat Enterprise Linux and Ubuntu
• Linux Operation System platforms and troubleshooting skills
• Good command on tools like Artifactory, Docker, Kubernetes, etc
• Fundamental knowledge of Public, Private and hybrid cloud deployments
• Experience with Python, YAML, and Bash
• Kubernetes core concepts
• Experience in setting up monitoring and alerting for Kubernetes cluster using open source monitoring tools like Grafana, Prometheus
• Familiar with Agile Team management tools (JIRA, Confluence)
• Exposure to AWS and Azure Cloud
• Helm Charts to define, install, and upgrade complex Kubernetes application
• Knowledge of VMware virtualization
• Knowledge of Unified Communication solution; CUCM, IP Phones

Key Responsibilities:

• Validate the software meets architectural requirements and functions as expected
• Ensuring the quality of the system as a whole & Product documentation review
• Validate the software as per documentation
• Detect issue and file bugs on JIRA
• Provide feedback based for software enhancement

Key skills:

• Networking, Kubernetes, Docker, CICD YAML, Jira, Confluence

Soft skills:

• Excellent Communication skills (written & verbal)
• Good Documentation / Presentation Skills
• Able to Multitask and prioritize work effectively

Please send updated profile to: hr@jampottech.com
More Information: http://jampottech.com/ OR LinkedIn