Technical Assistance

Technical Assistance in Today’s scenario is “EFFICIENTLY IDENTIFY, RESOLVE AND MANAGE IT ISSUES TO DELIVER SEAMLESS INFRASTRUCTURE”

Jampot Technologies provides around-the-clock, 24×7 technical support services, online and over the phone/ web to all customers, partners, resellers, and distributors who hold service contracts or having product or solution that needs to supported for their customer requirements.

In today’s customer service-oriented world, smooth-running IT helpdesks, is more of a necessity than choice. Yet in many situations, organizations adopt helpdesk technologies without first identifying their business requirement and determining whether the sought-after solutions meet those requirements.

Jampot’s Technical Assistance Center (TAC), addresses your complete IT helpdesk requirements. Our TAC helps businesses add value by minimizing business impact or service failure. End-users will experience minimal delay in having the incidents resolved and constant updates on the status. The overall boost provided will help IT departments manage the budgets during the life cycle and proactively manage the use of IT components in the most appropriate manner.

JAMPOT’s 24×7 TECHNICAl ASSISTANCE center offers:

• Level 1-2-3 Support
• Onsite Deployment
• Remote Deployment